We are battle-tested from our first Uprising. But there are always “unknown unknowns.” External events (like a pandemic) may delay the project, in production, shipping, or customs. We are prepared for as many eventualities as possible, but any gamer can tell you there might be edge cases we didn’t anticipate. We will always let you know if any monkey wrenches get thrown at us.
Please also note that the final product might change slightly - we are always aiming to improve the game. Remember those painted garrisons?
Despite being in different countries all the time during a pandemic, loving two babies, and feeding two dogs and four cats, we are confident: we got this!
Refunds and cancellation
During our crowdfunding campaign, you can freely modify or cancel your order. Gamefound will only collect your payment at the very end of a successfully funded campaign.
Afterward, if you want to cancel your order - just be in touch at firstname.lastname@example.org. We have a no-questions-asked refund policy, and we will refund the amount received (which is the full amount, minus the administrative and payment processing fees of 9% that go to Gamefound).
If you receive the game and your beautiful box is damaged, please send it back shrinkwrapped and unopened, and we will send you a completely new box.
If you have missing or damaged parts - we will replace those for you personally, right away.