We are aiming to deliver all the content in this campaign by October 2022.
This may seem like a long time as a lot of the game is already complete. However, both the manufacturing and shipping sectors have been greatly affected by the global pandemic and we are uncertain what delays we may face over the next few months. If all goes well then we look forward to delivering the game to you earlier but, until then, we prefer to include a healthy margin in our estimations.
Shipping costs are not included in your pledge. We have however done our best to keep the costs as low as possible. Please note that HGG makes no money off of shipping costs. After the campaign has concluded we will ask you to pay for shipping during the "Pledge Manager" phase.
The chart below shows the estimated cost of shipping the game to your region. This is barring any unforeseen circumstances outside of our control. Exact costs will be indicated during the pledge manager phase.
Risks and challenges
This is HGG's 12th project so we are very familiar with the running and fulfilment of a crowdfunding campaign. We currently have six other ongoing projects: TITAN and the Rallyman Car collection are currently in production and should be finished shortly. Museum: Deluxe and Rallyman: DIRT should be in production by the time this campaign launches and Dominations: Deluxe is currently in pre production. Museum: Pictura is currently being shipped to distribution centres for fulfilment. We have experienced significant delays over the past year due to the global pandemic and the production and logistical issues it has caused. However, we are committed to delivering our projects without compromising on quality of the contents or the gaming experience. We are active on all of our campaign pages, providing regular updates, answering questions and generally keeping our backers informed as things move forward.
We're estimating an October 2022 delivery date. This corresponds to the time we believe will be necessary to prepare the game for manufacturing, produce it and ship it to you. It also includes a safety margin due to the current pandemic and the issues it is causing within the production and logistics industry. It is in our best interests to get the game to our backers as soon as possible and we will do our utmost to deliver before this date and/or ensure that there are no delays. However, it may be that a situation arises that is out of our control, such as issues with shipping, customs or problems at the factory. Should anything cause this date to change we will notify you.
Refunds and cancellation
All pledges can be refunded -minus GF and processing fees (10%)- up until the closing date of the Pledge Manager, no questions asked. After that date we will not be able to process refunds. If, for any reason, we are unable to produce the game we will provide a full refund to all our backers.
Terms and Conditions
By pledging to this campaign, you acknowledge that the final appearance, materials and content of the rewards are subject to change and may differ from what is presented whilst the project is active. You agree that our responsibility to you is to ship your order as entered into the pledge manager system, that title and risk passes to you upon delivery to a common carrier for such shipment, and you are responsible for import duties or any other costs that may be payable to the relevant tax authorities, providing correct address information and ensuring this address is deliverable by normal methods.