• Risks and challenges

We will make every effort to ensure that the delivery of this campaign runs as smoothly as possible. All "Dungeons & Lasers: Encounters" items are designed and manufactured in-house. Unfortunately, due to the worldwide pandemic and shipping restrictions, the estimated delivery date is subject to change. Please follow the Updates section for more information regarding the production and shipping schedule.

• REFUND POLICY

We understand that sometimes people have a change of heart. We will refund 100% of your pledge up to 14 days after the "Dungeons & Lasers: Encounters" Campaign ends. After that period, we can refund the pledged amount minus platform and payment processing fees (90% of your pledge).

All the refunds will be processed in Euro.

Once the Pledge Manager is closed, no refunds will be possible.

• TERMS AND CONDITIONS

‣ Design of the project

By backing our project, you are buying an idea and helping us bring it to life after the funding period ends. The effort of getting it to fulfillment is a months-long process. Because of this, the final look and content of rewards are subject to change.

‣ Pledge Manager

A few weeks after the campaign, you will receive an invitation email to the Pledge Manager with further instructions. Please note your account with credits will be created under the email you used on the Gamefound.

You will need to place the order within the time frame provided if you want your pledge to ship on time in the Pledge Manager. If you close your pledge later, we do not guarantee delivery within the estimated time frame. If the pledge is not closed within the timeframe set by us, we will consider it a donation.

Please note it is your responsibility to check the confirmation email you receive from the Pledge Manager and verify the order’s correctness.

‣ Shipping address

The order will be delivered to the address provided in the Pledge Manager. Please note we are unable to ship parcels to PO BOXes and military bases. If the customer has not collected the package or has given an invalid address and we have proof of delivery from the carrier, we consider the goods delivered.

‣ Customs duties and taxes

Please check with your local customs office for any customs charges and import taxes that may apply to your shipment. They are not included in the shipping price, and the customer is responsible for covering them.

"Dungeons & Lasers: Encounters" will be shipped from Poland.

If you live in the United Kingdom and your order exceeds the £135 net threshold, excluding shipping costs, your VAT will be refunded to you upon closing of your pledge in the Pledge Manager within 30 days. VAT will be collected upon delivery.

Prices of pledges and add-ons are quoted in Euro and are gross prices, VAT in UK is 20%. The threshold of 135 GBP refers to net value.

If you do not accept the above terms and conditions, we encourage you to wait until the product is available for purchase in our online store or retail.

If you have any questions regarding the Terms and Conditions or your pledge, please contact our Customer Service directly at: contact@archon-studio.com

Add-ons » Rapid Delivery Pledges

Add-ons » Encounters Add-ons

Add-ons » Legacy Products