This is our 14th crowdfunding campaign, so we know what we're doing. However, over the last two years, COVID-19 and related factors have provided their own set of unique challenges to the board game production, manufacturing and shipping process. We're still committed to the same level of service we have offered pre-pandemic, but ongoing shipping problems could result in slowdowns to production or fulfillment.
With that said, we have a great reputation for industry-best communication and transparency with our backers. We are also a very healthy company and have plenty of staying power even if we all were to encounter more tough months ahead. We'll be here. When you back a Chip Theory campaign, we guarantee you’ll receive a high quality product at the conclusion of the project and know exactly where things stand every step of the way.
Refunds and cancellation
DISCLAIMER: Please note that the products presented in this campaign are not final. During the Gamefound project and up until file submission, the project is still in development and all aspects are subject to alterations and improvements. Also note that products portrayed in this campaign are prototypes and not always representative of the final product.
By pledging to this project, you acknowledge that the final look, components, and content of these rewards are subject to change and may differ from what is presented on this Gamefound project page.
An order can be canceled and fully refunded before the end of the campaign by clicking on the applicable button found on Gamefound.
Regarding payments made through Gamefound:
• Within 14 days after the end of the campaign, you can get a full refund without any conditions.
• From the 15th day after campaign end to the day order fulfillment lists are submitted to our partners, you can get a refund minus fees (Gamefound & credit card processing fees - typically 8%) by contacting CTG.
Regarding payments made through the Pledge Manager:
• You can get a full refund without any conditions within 14 days after the payment, not 14 days after the Pledge Manager closes.
• You can get a refund minus fees from the 15th day after the payment to the day order fulfillment lists are submitted to our partners.
The refunds are made by default in USD through the Pledge Manager.