During the crowdfunding campaign, you can cancel your order at any time for a full refund. Gamefound charges your credit card only at the end of a successfully funded campaign.
After that, you can request a refund for your order at any time. If your request is after the campaign but before we close the pledge manager, you will receive 90% of your pledge. Once we lock the pledge manager, but before we begin fulfillment, you will receive 50% of your pledge. Once fulfillment begins for your zone, no refund will be possible.