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Risks and challenges
This will be our 18th product to bring to market. We have run 10 successful campaigns on Kickstarter and 1 on Indiegogo, so we have experience delivering rewards to our backers. We have already established contractual relationships with our manufacturers, fulfillment partner, and pledge manager. This will help us to hit the ground running immediately after the campaign ends. All campaigns are unique and will present their own challenges along the way. We vow to handle them quickly and with the best interest of our supporters in mind.
Refunds and cancellation
During the crowdfunding campaign, you can cancel your order at any time for a full refund. Gamefound charges your credit card only at the end of a successfully funded campaign.
After that, you can request a refund for your order at any time. If your request is after the campaign but before we close the pledge manager, you will receive 90% of your pledge. Once we lock the pledge manager, but before we begin fulfillment, you will receive 50% of your pledge. Once fulfillment begins for your zone, no refund will be possible.