By pledging for this product, you are accepting the following terms. If you do not accept these terms, please do not pledge on this project.

If you have any questions, please contact us directly.

UPDATES

We post backer updates with less frequency than you may be used to.

However, they tend to be longer and with a lot of information.

From experience we have found that projected timelines are frequently proven wrong by events on the ground, freight delays, factory closings, etc. Therefore we avoid making predictions, guesses or projections.

Thus, backer updates are posted when developments warrant them, i.e. after something has happened (after a ship has docked, after a fulfillment provider has received the shipment, etc.).

There will not be regular updates, monthly or otherwise.

PUBLIC & PRIVATE DISCOURSE

Please read the backer updates and FAQs. Many times the information you seek is already there.

If you need an update on your pledge, send us a message via Gamefound. We can not ask for personal information in a public forum, and we can not resolve your issue via the comments page. Sending a message is also a way to have an easily accessible common record of what was discussed, since anything posted in the comments page is easily buried.

Do not make disparaging comments about other backers. Harassment, name-calling and breaches of these rules or common standards of decency are not welcome.

Please do not presume to speak for the majority in order to get something you want - it is easier to just ask us in a message.

Politeness and flexibility will get you much, much farther than going straight to aggression, demands and negativity. Backing a game entitles you to receive that game in exchange for money. It does not entitle you to cause stress or annoyance at anyone else, including other backers and creators.

We reserve the right to refund & ban anyone who fails to understand the above, ignores the GF community guidelines (https://gamefound.com/terms/communityguidelines), and/or breaks Wheaton's Law (https://knowyourmeme.com/memes/wheatons-law).

REFUNDS

All potential refunds of campaign funds and shipping costs are given at the discretion of LudiCreations, reserving the right to withhold transaction & processing fees.

As stipulated by the rules of this platform, a refund may be given in the event of LudiCreations having determined that it would not be possible to provide campaign rewards to the satisfaction of a backer.

A refund of 100% of the pledge amount can be provided upon request up to 1 week after the end of the campaign. A 90% refund of the pledge amount can be provided upon request after 1 week after the end of the campaign and before the fulfillment process has commenced.

Pledge refunds are processed by Gamefound, to the original card charged, and if the card has changed, then must be refunded via alternate methods, with transaction fees deducted from the refunded amount. Shipping costs are not refundable after the game has been shipped.

DAMAGED OR INCOMPLETE PRODUCTS

We guarantee that the product you receive will be complete and all internal components functional - and we will replace any that are not, free of charge.

We understand that all backers want to receive boxes in pristine condition; however, the realities of worldwide shipping can sometimes make this difficult. We will do our best to ensure that your package arrives in good condition, but due to the unavailability of spare empty boxes and difficulty in replacing them in a way that ensures their arrival in mint condition, we may not be able to replace boxes with cosmetic damage.

Unless you are a retailer, please do not pledge to this campaign with the goal of reselling our games, at a profit or otherwise.

BACKER SURVEY

While we will post updates and send out reminders, it is the responsibility of the backer to complete the address & add-on survey in a timely manner, and to make sure the address is correct at the time of fulfillment, including updating it when asked.

Failure to do so may result in additional shipping costs, to be paid by the backer.

The availability of add-ons may change by the time fulfillment has commenced. We will refund or offer an alternative if we are not able to deliver an add-on. The only way to guarantee availability is to make a separate order for that item and have it fulfilled right away, directly from this page: http://ludicreations.com/store

RETURNED REWARDS

Backers are responsible for providing a valid address to which a reward can be safely delivered. PO / APO / FPO / DPO boxes are not valid addresses. Rewards that have been marked as delivered by the shipping services provider in their tracking website are considered fulfilled. If you are expecting to be absent, you need to contact us so we can hold your package back, or enter a friend's or relative's address.

If a package is not received due to failure to accept or pick up a package on arrival, shipping costs are not refunded, and will need to be paid again for the rewards to be shipped again, provided that the package is returned.

Such shipping costs may be higher than the original, subsidized shipping costs originally paid as part of the campaign.

LOST REWARDS

Backers are responsible for providing a valid address to which a reward can be safely delivered. PO / APO / FPO / DPO boxes are not valid addresses. Rewards that have been marked as delivered by the shipping services provider in their tracking website are considered fulfilled. If you are expecting to be absent, you need to contact us so we can hold your package back, or enter a friend's or relative's address.

Should your rewards go missing, we will ask our fulfillment partners to investigate. This usually takes some time, sometimes weeks or even months after a report. In some cases, the carrier determines that the package has lost and refunds us. In this case, we will refund or reship your rewards.

Note that we can not be held responsible for any package that is reported by carrier tracking as delivered but has been stolen from your door. If this happens, please report the theft to your local authorities, local delivery carrier, and insurance provider.

An undelivered reward needs to be reported to us within 3 months of the date it was shipped. We are not able to locate, compensate for, refund, or reship any reward that is reported after that time.

PROJECT CHANGES

By pledging to this project, you acknowledge that all aspects (including the name, final look, materials, shipping timelines) of the project are subject to change and may differ from what is presented while the crowdfunding campaign was active.

LudiCreations is a publisher of such novel games as So, You've Been Eaten., Crisis, …and then, we held hands, Mr. Cabbagehead's Garden, ESSEN, Kune v Lakia, Pocket Imperium, [redacted], and Town Center.

Through funding & fulfilling 26 campaigns and by working with talented contributors from around the world, we create games with unexpected themes and mechanisms. Gather your friends, and turn wood and cardboard into joy!

www.ludicreations.com