Regarding the payments made through Gamefound:

You can get an 85% refund without any conditions from the end of the campaign until the beginning of mass production: this date will be announced in an update.

Regarding payments made through the Pledge Manager (pledgemanager.games):

You can get an 85% refund without any conditions after the payment until the day of the Production starts. This date will be announced in an update.

After 30 days from the delivery date to your door, we will not accept complaints related to the game box contents (missing components, damaged components, etc.). After 6 months from the shipment date, we will not accept complaints related to the shipment of items (damaged package, lost or missing contents, etc.). After 12 months from the shipment date, we will not accept any complaints related to this campaign. Our customer service will be available for questions, replacement of parts, and other standard practices.

The refunds are made by default through the Pledge Manager. Transaction fees may be applied by the transaction operator (normally Stripe). If the refund through the Pledge Manager is not possible (for instance if the debit/credit card expired, or because of the use of a virtual card, or for any other reason), the refund will be made through Paypal. Additional Paypal fees may apply depending on the country.

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